Terms and Conditions


  1. In these Terms and Conditions, the following words and phrases shall bear the following meanings: “The Consultant” shall mean Denitza Godeva “The Client” shall mean the individual to receive the Service to be provided by the Consultant “The Service” shall mean the Image and Style services to be provided by the Consultant to the Client “The person booking the Service” shall mean the individual or organization booking the Service with the Consultant and regardless of whether this is the Client or not.
  2. Conditions for Booking the Service The person booking the Service will only secure a booking with the Consultant once the fees quoted by the Consultant for the Service have been paid to the Consultant.
  3. Fees The Consultant will provide a fee quote in writing to the Client based on the Client’s specific requirements. Outside of a radius of 30 miles from the Image Consultant’s location, reasonable travel & accommodation expenses will be payable by the Client.
  4. Payment Personal Services: Fees are payable in advance and are nonrefundable under any circumstances to neither the Client nor the person who booked the Service. Advance payment is required in order to secure the booking. Payment is by BACS transfer gift vouchers may be purchased by credit cards. Corporate Services: A deposit of 50% of the total fee, is payable in advance. An invoice for the remaining balance, will be sent payment is due within 10 days of the event.
  5. Warranty The Image Consultant represents and warrants that it will perform the Services with reasonable skill and care.
  6. Limitation of Liability Subject to the Client’s obligation to pay the Fees to the Image Consultant, either party’s liability arising directly out of its obligations under this Agreement and every applicable part of it shall be limited in aggregate to the Fees. The Image Consultant assumes no liability due to the quality of items or services purchased for the Client. The Image Consultant also carries public liability insurance and indemnity insurance.
  7. Cancellations or change of booking date Personal Services: If the Client cancels a booking, the advance payment will not be refunded.
    Corporate Services: If the Client wishes to change a booking, there will be no charge up to a limit of 2 appointment changes, at which point additional charges will be invoiced. A new booking will be set according to availability of the Client and the Image Consultant.
    Corporate Services: If the Client cancels a booking, the advance payment will not be refunded. Cancellations more than 7 days before the appointed session will not incur an additional charge. Cancellations less than 7 days before the appointed session will be invoiced for the full outstanding fee.
    Appointment changes by Lady Godeva.com there is a policy of appointment cancellations. If, due to unforeseen circumstances, there is a need for Lady Godeva to change the appointment, another date will be offered.
  8. Relationship of the Parties The Parties acknowledge and agree that the Services performed by the Image Consultant, its employees, sub-contractors, or agents shall be as an independent contractor and that nothing in this Agreement shall be deemed to constitute a partnership, joint venture, or otherwise between the parties.
  9. Confidentiality Neither Party will disclose any information of the other which comes into its possession under or in relation to this Agreement and which is of a confidential nature.